Improving Your Employees' Performance

Improving Your Employees Performance Do you know how to objectively evaluate your employees’ performance? Like many managers, we struggle with this responsibility as we have no objective or known standard method of evaluation.

In fact, many managers will postpone or avoid discussions regarding performance. This process is further hindered as often the performance indicators on appraisal forms are no longer applicable, too subjective or non-defensible. This very important tool then simply becomes a paper exercise for the manager that neither motivates nor helps the employee. Why bother?

In this program, you will learn about performance management. You will understand why linking individual performance to organizational objectives is a powerful and effective tool. Gain insight into how you can improve your current system, and why frequent ongoing discussions about performance are more effective than an annual review. Learn how to develop objective standards, and how to measure individual performance against these standards. Lastly, you will learn how to plan for a performance appraisal discussion that will motivate your employees.

Appraise with confidence and turn stress filled performance discussions into a productive and meaningful experience for both you and your employees.

Program Content

Performance Management, What it is and How to use it

Identify the different models of performance management
Understanding the principles and benefits
Setting the performance plan
Linking performance to organizational objectives
Understanding organizational obstacles to performance management
Changing the performance appraisal from a one time event to an ongoing process

Measuring Performance

Collecting both objective and subjective appraisal data
Identifying critical incidents
Learning what to include in your performance appraisal writing check list
Making behavioural observations
Identifying evaluation errors
Learning the steps to writing a performance review
Making defensible decisions
Why you shouldn't use an overall score

Optimizing Your Employees' Performance

Using the coaching sessions
Setting goals the easy way
Using the power of a "file of accomplishments"
Building a performance culture
Determining a performance plan and creating buy-in
Understanding which tools to use to motivate your employees

Conducting the Performance Appraisal Review

Creating the script for your performance meeting
Determining the outcome of the review before you begin
Solving discussion difficulties
Understanding employee needs
Delivering the tough message
Planning for future performance and the next steps

General Information

Why should you attend?

Small interactive hands-on programs
Role-playing and simulation of real workplace situations
Group activities, open discussions and case studies
Experienced program presenters who are leaders in their field
Practical content and information that you can use in your everyday work environment
You will not be pressured to purchase books or videos as all program materials are provided at no additional cost
Program satisfaction guaranteed!

Who Should Attend?

Managers and supervisors
Human resources and Labour relations specialists
Directors and board members
Administrators
Members of the negotiations team
Future managers, supervisors and those in leadership positions

General Program Information

Program materials will be provided
Certificates will be presented upon completion of the program
Program is in session from 9am to 4 pm

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Canadian ProfessionalManagement Services Phone: 1-888-452-6422 | Website: www.cpmsnational.com

Program Content

General Information

Canadian Professional
Management Services