In this three day program, you will gain the tools you need in order to use interest-based negotiations and conflict resolution techniques. Interest-based negotiation is a process designed to reveal the true and underlying interests behind conflict. Through this understanding, consensus building, mutual respect and win-win solutions can then be created. Employee morale,cooperation, and focus can be enhanced. In today’s competitive environment, it is absolutely essential to have a team that is cohesive and able to function at its peak so that it can drive organizational goals and objectives.

You will apply the interest-based model of negotiation to various scenarios including employee performance evaluations, management meetings, and the communication of organizational objectives. This model is applicable to all levels of the organization in both formal and informal settings and between individuals in group meetings, and in strategy planning sessions. The application of these learned skills to management practices will create a more productive, creative and performance driven team. You will emerge from this program with a toolbox fi lled with the best practices in the field of negotiation and conflict resolution for your employees, managers, and partners. Learn to transform outcomes, build lasting win-win agreements and enhance the performance of your organization.