Canadian Professional
Management Services

Recommended Books

labour relations Labour Relations Second Edition
     Larry Suffield

Labour Relations is intended to provide a practical text for labour relations, industrial relations, and collective bargaining courses. The book is based on the premise that employers, unions, and governments are key players in labour relations, who are affected by a challenging environment. Globalization, technological innovation, and other environmental factors pose threats and opportunities for employers, unions, and government. To deal with this challenging environment, the authors have written a book on labour relations that is practical and applied, and does not lose sight of the context.

dynamic negotiations Dynamic Negotiations
     Sara Slinn and Arthur Sweetman

Taking an inter-provincial comparative approach, Dynamic Negotiations identifies potential avenues of reform. Academic and legal experts describe and analyze the history, current structure, and functioning of bargaining in public elementary and secondary schools in five key jurisdictions - Alberta, British Columbia, Manitoba, Ontario, and Quebec - representing a spectrum of approaches. This is a vital area of public policy that is much discussed but not well enough understood. The volume is a valuable resource for policy-makers, academics, and practitioners in education and labour relations.

contract negotiation Contract Negotiations: Skills, Tools & Best Practices
     Gregory A. Garrett

This book discusses today's dynamic performance-based business environment in both the public and private business sectors. It provides an engaging discussion of the competencies and skills that must be mastered to become a world class contract negotiator. The book features a proven effective contract negotiation process, supplemented with numerous tools, forms/templates, case studies and best practices. The book also discusses all aspects of contract negotiation planning, conducting contract negotiations, documenting contract negotiation, and forming contracts.

laws of leadership The 21 Irrefutable Laws of Leadership: Follow Them and People Will Follow You
     John C. Maxwell

What would happen if a top expert with more than thirty years of leadership experience were willing to distil everything he had learned about leadership into a handful of life-changing principles just for you? It would change your life.

John C. Maxwell has done exactly that in The 21 Irrefutable Laws of Leadership. He has combined insights learned from his thirty-plus years of leadership successes and mistakes with observations from the worlds of business, politics, sports, religion, and military conflict. The result is a revealing study of leadership delivered as only a communicator like Maxwell can.

intangibles-of-leadership The Intangibles of Leadership: The 10 Qualities of Superior Executive Performance
     Richard A. Davis

What is the real difference between competent leader and extraordinary executive? Is it pedigree, experience, intelligence? The answer is yes...and much more. Exceptional leadership hinges on a complex interaction between individual psychology and unique business needs. At the top rung of the ladder, where the dynamics are most complicated, subtle adjustments in style can produce outstanding results.

In his new book, The Intangibles of Leadership, Management Psychologist Richard Davis, Ph.D., uncovers patterns in the attributes that truly distinguish those who succeed at the top. What he found was that extraordinary leaders possess certain characteristics that fall between the lines of existing leadership models, yet are fundamental to executive success. Davis explains each of these qualities, the people who exemplify them, how to detect them in others, and most importantly, how to develop the subtle characteristics that will enable them to stand out from the pack.

break-rules First, Break All The Rules – What the World’s Greatest Managers Do Differently
     Marcus Buckingham


The authors have culled their observations from more than 80,000 interviews conducted by Gallup during the past 25 years. Quoting leaders such as basketball coach Phil Jackson, Buckingham and Coffman outline "four keys" to becoming an excellent manager: Finding the right fit for employees, focusing on strengths of employees, defining the right results, and selecting staff for talent--not just knowledge and skills. First, Break All the Rules offers specific techniques for helping people perform better on the job. For instance, the authors show ways to structure a trial period for a new worker and how to create a pay plan that rewards people for their expertise instead of how fast they climb the company ladder. "The point is to focus people toward performance," they write. "The manager is, and should be, totally responsible for this." Written in plain English and well organized, this book tells you exactly how to improve as a supervisor.

leadership-gold Leadership Gold: Lessons I’ve Learned From a Lifetime of Leading
     John C. Maxwell

Smart leaders learn from their own mistakes. Smarter ones learn from others mistakes-and successes. John C. Maxwell wants to help you become the smartest leader you can be by sharing Leadership Gold with you. After nearly forty years of leading, Maxwell has mined the gold so you don’t have to. Each gold nugget is contained in one of twenty- six chapters designed to be a six-month mentorship from the international leadership expert. Each chapter contains detailed application exercises and a "Mentoring Moment" for leaders who desire to mentor others using the book. Gaining leadership insight is a lot like mining for gold. You don’t set out to look for the dirt. You look for the nuggets. You’ll find them here.

human-resource Managing Human Resources in Small & Mid-Sized Companies
     Diane Arthur

This practical guide is a complete human resources manual specifically designed for companies with fewer than 1500 employees. This comprehensive edition shows how to: set up or expand a human resources department; recruit, interview, select and orient new employees; manage career development, counselling, discipline and other employee relations tasks; establish compensation, benefits and performance appraisal programmes; provide effective training and development; and comply with EEO and other legal requirements. The book treats a complicated subject in a practical manner; it assumes no prior knowledge.

effective Effective Strategic Leadership
     John Adair

There is a need, with the rapid trend away from management, for a new, broader understanding of leadership. This clear and authoritative guide answers the questions: What is strategic leadership? What makes a person effective as a strategic leader? How can I develop my abilities as a leader? The concept of leadership is relevant not only to organizational life but to all of us: to be a strategic life-leader means developing a vision and direction for ones life, identifying personal core values and fostering an informal team among colleagues and associates.

public-service Strategic Leadership in the Public Services
     Paul Joyce

In turbulent times, strategic leadership of public services becomes ever more important. Strategic leaders are steering their organizations into a new relationship with the public, often in conditions of intensified competition between public services providers and thus the quality of leadership they offer is critical.

Providing insights into useful approaches and techniques for strategic leaders, Strategic Leadership in the Public Services covers topics such as the nature of leaders and how leaders lead. It probes strategic thinking and thoroughly explores strategic processes of implementation, monitoring and evaluation. It provides advice on being strategic and encourages the reader to appreciate the challenges of strategic leadership in practice. In the end, the book argues that leadership and strategy have become hegemonic ideas for reinventing the state.

Replete with real world practical case studies and examples, drawn from a range of countries, the book provides students with a truly international outlook on the subject and offers a clear understanding of the emerging significance of leadership, strategic management, and public services reform. Essential reading for postgraduate students taking leadership and management courses for the public services, the book will also be a useful resource for individuals currently pursuing executive management careers in the public services, or hope to do so in the future.

seven Seven Strategy Questions: A Simple Approach for Better Execution
     Robert Simons

To stay ahead of the pack, you must translate your organization's competitive strategy into day-to-day actions that will enable your company to win in the marketplace. This means channelling resources into the right efforts, striking a balance between innovation and control, and getting everyone pulling in the same direction.

How to accomplish all this? Continually ask the right questions, advises Harvard Business School professor Robert Simons. By posing these provocative questions, you identify critical gaps in your strategy execution processes, focus on the most important choices you must make, and understand what's at stake in each one.

ship Get Your Ship Together: How Great Leaders Inspire Ownership from the Keel
     Michael Abrashoff

Former U.S. Navy Commander Michael Abrashoff attracted worldwide media attention for his success in turning around a struggling ship, the USS Benfold—the subject of his acclaimed bestseller, It’s Your Ship. Since then, he’s been a fixture on the business lecture circuit, spreading an empowering message that any organization can be turned around with compassionate but firm leadership. He is now nearly as popular a speaker as Rudy Giuliani, Jack Welch, or Jim Collins.

drive Drive: Surprising Truth About What Motivates Us
     Daniel H. Pink

Most people believe that the best way to motivate is with rewards like money-the carrot-and-stick approach. That's a mistake, says Daniel H. Pink in Drive. In this provocative and persuasive new book, he asserts that the secret to high performance and satisfaction-at work, at school, and at home-is the deeply human need to direct our own lives, to learn and create new things, and to do better by ourselves and our world.

Drawing on four decades of scientific research on human motivation, Pink exposes the mismatch between what science knows and what business does-and how that affects every aspect of life. He examines the three elements of true motivation- autonomy, mastery, and purpose-and offers smart and surprising techniques for putting these into action in a unique book that will change how we think and transform how we live.

collective Collective Agreement Handbook: A Guide for Employers and Employees, Third Edition
     Stewart D. Saxe and Brian C. McLean

Provides the best framework for a clear understanding of collective agreements in Canada. It includes sample clauses and sets out the common concepts of collective agreements and explains the meaning of the standard provisions and their most frequent variations.

duty Duty: The Life of a Cop
     Julian Fantino and Jerry Amernic

As Toronto’s chief of police from 2000 to 2005, Julian Fantino faced a seemingly endless array of challenges: issues of ethnic sensitivity, rising crime rates, endless budget battles, corruption and vendettas, political spats, a hostile media, and finally, his controversial and contentious dismissal. This brutally frank, hard-hitting memoir describes both his humble beginnings in Italy and his rise through the police ranks, recounting with humour, passion, and honesty the details of a life devoted to public service.

how to lead How to Lead: What You Actually Need to Do to Manage, Lead and Succeed
     Jo Owen

This provocative yet practical book, is the essential guide to the theory and practice of leadership - whatever your level in an organisation. It's both an indispensible yet entertaining guide to the core skills of leadership and a practical handbook for getting to the top and staying there - the single book guide to a successful career.

A unique and brilliant combination of authoritative guidance and stimulating and entertaining advice, it includes novel material on career limiting moves, advice on what to do when you look like you are about to become an involuntary member of the cock up club and how to lead by following.

This leadership handbook will help managers become leaders and help them rise to the top. It is the single book, whole career guide.

leadership from within Leadership from Within
     Peter Urs Bender

Most people see leadership as the act of leading someone else. Not Peter Urs Bender. For him, leadership begins with leading ourselves. His book describes the five key steps in leadership: know yourself; have vision and passion; take risks; communicate; check progress and results.

thinking strategically Thinking Strategically: The Competitive Edge in Business, Politics, and Everyday Life
     Avinash K. Dixit and Barry J. Nalebuff

A major bestseller in Japan, Financial Times Top Ten book of the year, Book-of-the-Month Club bestseller, and required reading at the best business schools, Thinking Strategically is a crash course in outmanoeuvring any rival. This entertaining guide builds on scores of case studies taken from business, sports, the movies, politics, and gambling. It outlines the basics of good strategy making and then shows how you can apply them in any area of your life.

10 The Art of the Strategist: 10 Essential Principles for Leading Your Company to Victory
     William A. Cohen

From ancient battlefields to the modern business war zone, competitors have tried many approaches to conquering adversaries. At its heart, winning strategy can be boiled down to 10 universal principles. Renowned strategy expert William A. Cohen presents the timeless lessons of commitment to objectives, seizing initiative, amassing resources, surprise, the indirect approach, timing and more. With examples including the conquests of Hannibal and Alexander the Great, the political triumphs of Bill Clinton and George W. Bush, and even the winning tactics of contestants on CBS' Survivor, The Art of the Strategist is a roadmap to victory in business.