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CPMS

Canadian Professional
Management Services

Enhancing Employee Performance
Enhancing Employee Performance

An organization’s viability is directly related to the performance of its employees. A well managed organization has an effective performance management system that aligns individual employee performance goals with the organization’s mission and vision. A comprehensive performance management system will link an employee’s performance to compensation, promotion opportunities, training and development, and discipline.

In this program, learn how to identify and quantify good performers from poor performers. Learn why it is important to develop standards of performance and individual performance objectives. More importantly, learn how to communicate these objectives while still creating motivation and commitment.

Program Content

  • Subjective and objective data collection
  • Establishing performance criteria
  • Identifying critical incidents
  • Building a ‘File of Accomplishment’
  • How to quantify behavioural criteria
  • Building a performance plan
  • Communicating performance objectives in an empowering manner
  • Linking employee goals with organizational goals
  • Performance Standards – can you articulate them?
  • Learn why performance management is an on-going process and not a single event

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  1. T / F: All performance criteria can be measured.
  2. List all the ways that management can link employee performance to organizational goals.
  3. T / F: The sandwich approach is an effective method to provide feedback.
  4. How can you motivate an employee who is already a star?
  5. Why can performance appraisals be easily challenged and difficult to defend?
  6. How many topics should be discussed during a single performance meeting?
  7. T / F: You should meet with poor performers more often than good performers.
  8. Why should you keep your employees thinking about performance?
  9. What can you do if your employee does not participate in a performance meeting?
  10. T / F: Good performers do not require performance appraisals.

General Information

Why should you attend?
  • Small interactive hands-on programs
  • Role-playing and simulation of real workplace situations
  • Group activities, open discussions and case studies
  • Experienced program presenters who are leaders in their field
  • Practical content and information that you can use in your everyday work environment
  • You will not be pressured to purchase books or videos as all program materials are provided at no additional cost
  • Program satisfaction guaranteed!
General Program Information
  • Program materials will be provided
  • Certificates will be presented upon completion of the program